FAQs

*Cancellations:

All deposits are non-refundable. Cancellations are only accepted due to positive COVID-19 tests within your immediate family. Your rescheduled event can only fall on Monday -Thursday within the same month of the originally scheduled event. A reschedule may run into the first week of the following month if the event was booked for the last week of the month. Cancellations made one week or less from the scheduled date forfeit rescheduling and deposit.

*Weather Ultimate Gamer Bus:

Game On Gaming doesn’t accept cancellations due to weather/rain. 

*Weather Total Package Trailer + Outdoor Games:

If it shows rain in the forecast (NO MATTER THE PERCENTAGE), we leave all outdoor games behind and operate the Gaming Truck/Trailer without any outdoor games. NO EXCEPTIONS. if this occurs, we deduct $100 from your balance due. This applies to the Gaming Truck/Trailer only.